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Holistic Skincare: An essential reference book for Therapists
Holistic Skincare: An essential
reference book for Therapists
Initial Lust
Initial Lust: The Key To Visual Communication Brand Marketing by Angi Egan
Initial Lust: The Key To
Visual Communication & Brand Marketing
by Angi Egan
Initial Lust
Espresso Yourself: The Taste Of Your Brand
Espresso Yourself:
The Taste Of Your Brand
Initial Lust
The Barry White Effect - yeh baby!
The Barry White Effect
- yeh baby!
Retail Training

Sales & Service Excellence

Retail Sales - Romancing the Customer

Capture the heart & you capture the person ..

  • Customer service is an attitude not a department
  • Providing a totally sensory experience is the key to amazing relationships
  • Adopt a strategy of romance to wow your customers
  • Compelling communication to hit the spot
  • Aim for mind share not market share

Workshop summary

The principle strategy for all successful brands is to get the customer to fall in love with our brand - this workshop helps delegates to achieve a culture of romancing & a passion for service excellence. Iconic brands understand this, and like great lovers, have their customers waiting to discover more, driving them crazy with anticipation and holding them in a spell.

 Aimed at:

  • Businesses faced with the challenge of one-night-stand-syndrome - customers get what they want never to return!
  • Businesses looking for inspired solutions and innovative ideas to maximise brand delivery, create consistent sales and deliver easy profits
  • Individuals curious about what makes people buy
  • Owners or managers wanting to increase their sales team productivity

 

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